ERROR: Data transfer failure (6): Failed to send cmd to printer

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MHK
Posts: 2
加入:Thu Jan 24, 2019 1:54 am
ERROR: Data transfer failure (6): Failed to send cmd to printer

PostbyMHK»Thu Jan 24, 2019 2:04 am

Hi guys,

I have one clients with this error :

ERROR: Data transfer failure (6): Failed to send cmd to printer

USB cable and port are fine : studio and windows recognize the printer.

MHK
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TiertimeBrook
Posts: 101
加入:Tue Oct 16, 2018 8:25 am

Re: ERROR: Data transfer failure (6): Failed to send cmd to printer

PostbyTiertimeBrook»Fri Jan 25, 2019 12:54 am

Hello
First upgrade the touchscreen to the latest version 1.3.22.
333manbetx

then check the SD card inserted on the mainboard if got loose or slip from the slot, try to reinsert the SD card to make it stable.

注册ards
Brook
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cj7hawk
Posts: 103
加入:Tue Dec 25, 2012 7:52 am

Re: ERROR: Data transfer failure (6): Failed to send cmd to printer

Postbycj7hawk»Sun Jan 27, 2019 12:56 pm

I think I remember getting an error like this when I had a mismatch between the firmware and the Studio software. Make sure you have the latest on both, even if you need to get the Beta,

David
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